ACCESSIBILITY · UPDATED 1 OCTOBER 2026

Accessibility statement

Solace aims to make its 2026 editorial archive usable by as many readers as possible. We work toward clear headings, readable contrast, keyboard access, descriptive alternative text, responsive layouts, visible focus states, and plain language. Accessibility is an ongoing practice rather than a claim that every page works perfectly for every person or assistive technology.

1. Scope

The statement applies to the public Solace archive, navigation, forms, images, policies, and responsive layouts.

2. Keyboard access

Interactive controls are reviewed for keyboard focus and logical order.

3. Headings and landmarks

Pages use headings and semantic regions to support orientation.

4. Colour and contrast

Text and controls are designed for clear contrast without relying on colour alone.

5. Images and alternatives

Content images receive descriptive alternative text; decorative imagery is treated accordingly.

6. Forms and feedback

Labels, required fields, status messages, and contact alternatives are considered together.

7. Motion and interaction

Motion is kept purposeful and readers may use device preferences where supported.

8. Documents and links

Links describe their destination and linked documents are reviewed when updated.

9. Testing practice

Solace combines manual review, browser checks, keyboard use, and reader feedback.

10. Known limitations

Third-party embeds, older documents, and browser extensions may create barriers outside the main template.

11. Requesting support

Describe the page, barrier, device or assistive technology if known, and preferred contact method.

12. Feedback and review

The desk records material reports and considers a practical alternative where a barrier is confirmed.

13. Review date

This statement was reviewed on 1 October 2026. Solace will record material changes and reassess reported barriers as the site evolves.

Requests are handled as practical service matters rather than as a test of a reader’s ability to describe a technical standard. Helpful details may include the page address, the heading or control involved, what was expected, what occurred instead, and whether an alternative format would help. The desk will acknowledge a request within 7 days and aims to propose a reasonable next step within 30 days, although complex third-party barriers may require longer.

Solace is designed to support current browsers, keyboard navigation, zoom, text resizing, screen readers, and reduced-motion preferences where the underlying platform permits. Third-party documents, embedded services, and older archive material may not share every feature of the main site. Where a barrier is confirmed, the desk may provide the information in plain text, describe an image, or explain an equivalent route to the content.

Accessibility correspondence may be sent to Jalan Cempaka Putih Raya No. 15, RT.8/RW.5, Cempaka Putih Barat, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10520, Indonesia, or +62 21 726 1835. This statement was reviewed on 1 October 2026, with material revisions recorded by date.